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Do I have to be home when my order is delivered?Updated 12 days ago

📦 What If I'm Not Home for the Delivery?

We get it — life happens! While you can choose a delivery day that suits you at checkout, there’s no need to worry if you’re not home when your box arrives.

🚪 Safe Place Delivery

If you're out, our courier partner (DPD) will leave your box in a safe place — a secure spot at your address where it’ll be waiting for you when you return.

📲 Get the DPD App

For the smoothest delivery experience, we recommend downloading the DPD app

It gives you:

  • Real-time delivery updates
  • The ability to set delivery instructions - such as leaving your delivery with a neighbour or dropping it at a local pick-up point
  • Live tracking of your driver


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